KAREN BAUMBACH | 2002
Karen has been with Ecu-Health Care since 2002. As the Executive Director, she oversees the day-to-day operations of the program. Karen is also directly involved with assisting individuals and families apply for and enroll in any and all available health care programs. Karen is a Certified Navigator with the Massachusetts Health Connector and a Certified SHINE counselor, specializing in benefits and assistance programs available to Medicare beneficiaries.
In the Fall of 2004, Karen completed the Berkshire Leadership Program sponsored by the Berkshire Chamber of Commerce. The Berkshire Leadership Program seeks, prepares, involves and sustains leaders from diverse backgrounds who are committed and competent to address community challenges and improve the quality of life in the Berkshires.
In the fall of 2006 Ms. Baumbach won a special community service award from the Northern Berkshire Community Coalition for her exemplary service to the commmunity. This was in recognition of her leadership in making North Berkshire the community wth the most residents enrolled, per capita, in Prescription Advantage, the state’s prescription drug plan for elders and the disabled.
MELISSA MONTOYA | 2009
HEALTH COVERAGE COUNSELOR/OUTREACH & EDUCATION SPECIALIST
Melissa joined the staff of Ecu-Health Care as Health Coverage Counselor/Outreach & Education Specialist in February 2019. Melissa is a Certified Navigator with the Massachusetts Health Connector and a Certified SHINE counselor. She was formerly a Program Assistant/Nutrition Assistant with Berkshire North WIC. Melissa comes to us with a background in medical coding and billing, financial counseling and holds a B.A. in Sociology.
HALEY MILLER | 2023
HEALTH COVERAGE COUNSELOR
Haley Miller joined the staff at Ecu-Health Care as a Health Coverage Counselor in May of 2023. Haley is a Certified Navigator with the Massachusetts Health Connector. Before coming to work at Ecu-Health care, Haley worked as a sterilization technician in a Pediatric Dental office and in-home healthcare. She also holds a technical diploma in dental assisting and dental front office administration.
JESSICA HORN | 2023
HEALTH COVERAGE COUNSELOR
Jessica Horn joined the staff at Ecu-Health Care as our receptionist and staff support in November of 2023. Jessica is a Certified Navigator with the Massachusetts Health Connector. Before coming to work at Ecu-Health Care, Jessica worked as a retail manager with several years of customer service experience. Jessica made the decision to change career paths and join the Ecu-Health Care team allowing her to work more closely with our community.